I just read the exciting news that Securus Technologies is digitizing inmate forms to save correction facility customers time and money on ConnectUs.
Securus, a civil and criminal justice technology solution company with an A+ rating from the BBB, now has a new Inmate Forms and Grievance application on ConnectUs. Right now correctional officers have to use paper forms for inmate requests which takes up valuable time and storage, but with Securus’ ConnectUs requests and changes can quickly and easily be created digitally and made available to inmates.
The company works in the public safety, investigation, corrections and monitoring space and this is just another example of how its leaders are consistently trying to provide new features for customers to make processes more convenient. Securus automates and processes an average of 13.8 forms each month for each inmate and the company’s clients are already saying this new application is saving them thousands on paper costs alone.
Not only does this benefit the correction officers, inmates also have some perks the new Inmate Forms and Grievance application. The new platform offers features never available before and it fully shares what is available to inmates and when. Since inmates have the ability to see the forms throughout the process they can view the status of forms and grievances and accept of appeal them. No worries, correctional facilities still have total control over what content each inmate has access to – but allowing access to certain forms will help each officer communicate with inmates more efficiently since the interface is available in multiple languages.
It’s so inspiring to see a company that is still committed to helping make the prison system processes safer and smoother for all parties involved.